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Talk to an engineer or request a call back
Read More About What We Do
We provide a Whole host of IT services to cater for all shapes and sizes of businesses. Every company we deal with has their own bespoke package focusing in on the needs of the company. From the home office to the work office, we know how to increase your productivity with the right services and equipment.
So why don’t we give you some examples of what we do, to help you understand how we can be your guardian angels.
During this time, we will also be incorporating ongoing protection and antivirus ensuring day to day running will have the best protection possible. We will also look at your data needs and consider encrypting pieces of equipment to help protect against theft and loss.
From there we will need to set a schedule upon backup and patch management. Most companies require this to be done on a needs basic which we can monitor from our software remotely.
As you can see there is a lot of work that goes into a support contract and it is only the start of the value. As we are then available to you and your staff on the phone not only for problems but also advice. Our working hours are Monday to Friday 9 am till 9 pm but we are available 24/7 in emergencies.
Ongoing support contracts
At the start of every support contract we perform a full and in-depth malware and virus sweep of your infrastructure. During the sweep, we will also help to remove any temporary folder and optimise the performance of each piece of equipment we work on. We will be conducting a full range of tests of all your devices, we will become aware of any potential failures and any issues arising with your equipment. This will help us to highlight the areas before they become critical.
Once we have completed our full range of tests, we will install full remote access software. This is so we can access your computers remotely helping you to save time down the line when support is needed. We also install some remote monitoring software giving us the ability to remotely monitor your hardware. We do all this to save time and prevent any private data loss through failure. All our remote access software is fully secure and certified as such.
When we are all set up and secure we will look at your backups testing their viability and potential inputting new functions for the backups. We have some brilliant systems from fully monitored cloud backups to UK based secure cloud backups helping us to build your disaster recovery plan with layers of depth.
Computer Equipment
We have the ability to provide most of your IT infrastructure from custom made desktop (better priced than they sound) to full Wi-Fi systems. We know the speck you need and can work to your requirement or budgets. This will help us get you the best equipment possible within your price range.
Not only can we provide you with equipment but we can look around and recommend the correct software. You get the full package from us from dealing with all your IT and helping you make the best suggestions for your company.
Security
Everything we do we think about security first, from how we remotely manage you to how we handed your emails. You can rest assured with us that all the products and equipment we use are secure and safe for any business use.
Have A Look Below We have Laid Out 2 Time Lines For Business IT Support
Ad Hoc Business IT Support
Book
Book an appointment for a call out or you can drop it off with us. If it is an emergency please let us know although we can’t promise a response on non-contract customers we will do our best.
We Come To You
We aim to be with you within 72 hours
We Arrive At Your Business
We come to you where it is appropriate. We also have the ability to work remotely if the situation calls for this.
We Get You IT Infrastructure Back Up & Running
If we can’t fix the problem on site we can take away your computer and fix it in the workshop. A lot of commercial work such as cloud computing issues and virus removal can be conducted outside business hours
We Bring Back Your Fixed Machine
If the computer has to be removed or if we are remotely accessing it overnight. We will have it back to you either fixed or with a plan to have it up and running ASAP
You IT Systems Are Back Up & Running
We can always get to a resolution on a job and never waste time chasing ghosts, so you can rest assured you Computer Systems will be back up and running in no time.
Invoice
We will invoice you at our hourly rate for all work completed. We work on a 30-day payment term.
Contract Support
Call Guardian Angel PC Support
Talk to an engineer or request a call back
Meeting
Arrange a meeting
Site Survey
We would need to conduct a site survey of the equipment to help us estimate the work needed to ensure you are working securely and safely
Quote
You will be pleasantly surprised by the quotes we offer.
Initial work including
We work at convenient times fixing all issues that arise. We also conduct a full service on all our ongoing contracts to ensure your working in a clean malware-free environment.
We Become Your IT Department
We leave our contact numbers and brief your staff on how to contact us.
Additional Charges
Additional charges should only be for parts and software.
Invoice
We will invoice you once a month and we have a 30-day payment term
Manchester / North West
34, Greenbank Road,
Ashton-on Mersey,
Sale,
Cheshire.
M33 5PL
Tel: 0161 976 2450
Quote For You
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”
Bill Gates
Salisbury / South West
54, Connaught Road,
Tidworth,
Wiltshire.
SP9 7GQ
Tel: 01980 847 578